Loading... Please wait...

Return Policy

We will gladly accept your unopened product for return within 30 days of purchase by simply calling our customer service department at 855-500-TOYS (8697).

We stand by all of our products for quality and workmanship, but we cannot accept returns on products that have been used. Only items in its original packaging can be returned for a full refund or exchange, less all shipping costs. Packages that are opened or items that have been assembled cannot be resold and a 25% restocking fee will apply. You will be notified if a restocking fee is added to your return.

If you have an issue with a faulty product, then please contact the manufacturer directly for warranty claims or assistance. If you need assistance reaching a manufacturer then please contact a Toy Maven who will be glad to assist you.

For our oversized products we highly suggest doing a thorough examination of your delivery prior to the trucking company or shipper leaving your home.

In the event of a returned item the customer is responsible for all shipping costs to and from the customer.  Shipping to the customer is free unless the item is returned.